Payment Policy
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1. Overview
This Payment Policy explains how payments work for website development, graphic design, and related services provided by Ananta Web Tech. The exact payment amount, schedule, and method for your project are confirmed in your quotation or invoice, which forms part of your agreement with us.
2. Accepted Payment Methods
We accept payment by bank transfer (NEFT/IMPS/RTGS), UPI, and other methods as confirmed on your invoice. Payment details are shared directly with you and are never requested over an unsecured channel. If a method isn't listed on your invoice, please confirm with us directly before paying.
3. Payment Schedule
Most projects follow a milestone-based payment schedule, typically:
- An advance payment to confirm and begin the project.
- One or more milestone payments as agreed stages of the project are completed (for larger projects).
- A final payment before the completed project is handed over, published live, or source files are released.
The specific split and amounts are set out in your quotation. For smaller projects, a simple advance-and-final split is common; for larger builds, we may agree additional milestones.
4. Currency & Taxes
Unless otherwise stated, quotations and invoices are in Indian Rupees (INR). GST is applied in accordance with applicable Indian tax law and will be shown separately on your invoice where applicable. For international clients, any currency conversion, bank charges, or international transaction fees are the responsibility of the paying party.
5. Invoicing
We issue an invoice for each payment stage, showing the amount due, what it covers, and the due date. Please keep a copy of your invoices for your records; they also serve as proof of the project's payment history if any questions arise later.
6. Late Payments
If a payment is not received by its due date, we reserve the right to pause project work until the outstanding amount is settled. For significantly overdue invoices, we may treat the project as on hold or, after repeated reminders, apply our standard cancellation and refund terms as set out in our Refund Policy. We will always communicate before pausing work or applying any late consequence.
7. Recurring & Maintenance Payments
Where you've subscribed to an ongoing service with us (such as website maintenance, hosting management, or a retainer), that service is billed on the recurring schedule confirmed at signup (typically monthly or annually). You can cancel a recurring service at any time by notifying us in writing at least 7 days before the next billing date; charges already billed for the current period are non-refundable, in line with our Refund Policy.
8. Payment Disputes
If you believe an invoice is incorrect, contact us within 7 days of receiving it with details of the discrepancy, and we'll review and resolve it promptly. Raising a dispute doesn't automatically pause other, undisputed payments that are due.
9. Contact Us
Questions about an invoice or payment? Reach out:
- Email: hello@anantawebtech.com
- Phone: +91-8069377987